Our client is a private hospital that offers patients a peaceful oceanside haven to begin their journey of recovery from addictions and mood disorders such as depression and anxiety.
The range of Inpatient and Day Programs at the hospital is supported and facilitated by a team of experienced and caring staff. The staff include psychiatrists, psychologists, registered nurses, therapists and counsellors trained in a diverse range of therapeutic modalities.
The facility has a staff of 120 people in total and is open 365 days of the year. They also provide 24/7 telephone access to qualified health professionals for those interested in their services or looking for support.
Our clients payroll process at the hospital required time-consuming manual data entry. The monthly payroll process would take up to 3 days to complete. There were opportunities for improvement and they were excited at the prospect of streamlining this process.
Onboarding staff was another paper-based process. As the hospital is a Private psychiatric facility, it is very important for HR to ensure clinical staff hold the relevant qualifications. Like with payroll, the process of tracking and cross-checking all staff qualifications was time-consuming. OCH’s Reporting feature could make this process redundant.
Our Client knew that no matter what platform was decided on, its success would rely on the education available to new users. For OCH’s HR Onboarding solution to be effective, staff needed to quickly understand and trust the capabilities and support that the platform offers.
OCH payroll solution was chosen due to its ability to be tailored to our Client’s needs. The hospital has a large number of staff working on different shift types. Staff also have varying clinical experience, as well as many full-time, non-clinical staff with their own differing requirements. Our Client needed a platform that could easily reflect its enterprise agreements and adapt to its many variables.
The fact that OCH was not merely a payroll system, but also a system that could cater to a wide variety of HR needs, was an important factor in their decision. OCH HR software was well equipped to handle the rigorous onboarding procedures at hospital. It also makes the process faster and simpler for all users and management staff.
Since the implementing OCH’s payroll and HR solution, processing the payroll takes a third of the time. The inputting of data from individual timesheets has been eliminated along with the double handling. Ownership now sits with department managers and employees’. This time saving has enabled the HR function to engage in meaningful support activities and to have more time to invest in the staff and managers overall.
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