Products themselves can become smart, and the internet of things or IoT is changing the foundation of the relationship between the industry and consumers. The IoT can connect products so they supply data on their usage and conditions to back-end systems long after they have left the retailer or manufacturer.

• Real-time Data.
• Personalized Communication. 
• Ultimate digital security. 
• Optimised usage of the product. 
• Inventory Management – Safer and On-Time. 
• Reinvent product access and purchase. 
• Improve Products or Services. 
• It is improving customers’ overall experience.